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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and More. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admins @Alexandru_BD & @Mike_BD and mods @fedor, @Scott, @Nunzio77, @Math_Matei, @Ekimoz and…
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Product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Bitdefender together with Scuderia Ferrari
Bitdefender entered into a multi-year partnership with Ferrari S.p.A., to become Cybersecurity global partner of Scuderia Ferrari. Full announcement below: Forza Ferrari!
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The Defenders of the month are the Community superheroes
It's time to show our appreciation for our top contributors and give back to the Community! We are pleased to announce that we are launching our Super User program called “Defenders of the Month” and “Defenders of the Year”, exclusively for the members of our Community! The Super User program represents an exclusive group…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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Bitdefender quarantines OurPact download
Bitdefender quarantines OurPact download on Windows PC with save location of: C:\Program Files\OurPact Connect\resources\libs\ios\x64\ideviceservice.exe is infected with Gen:Variant.Bulz.592970 How can I get this to work or is it a true malware issue? I am downloading it so I can protect my daughter from seeing or getting…
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New VPN release issues
Ever since the new VPN rolled out about a week ago I have encountered more problems than I ever experienced in any other release/update. For example: Dropped VPN connections - whether in a wired or wireless environment the VPN connection drops then if it comes back the transfer rate goes to a crawl < 5Mbps. Constant need…
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HELP Bitdefender updates failing
Hello, I have an ongoing chicken-or-egg problem.. Our VPN posturing requires a valid "definition date" within 60 days, otherwise all network traffic is blocked. If Bitdefender fails to update, the "definition date" shows as 01/01/1970. Thus blocking internet traffic and Bitdefender cannot recover. It seems Bitdefender's…
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Context menu scan
I use Directory Opus file explorer which is far superior to File Explorer. But I cannot right click a file to scan it with Bitdefender. Every other context menu entry available to File Explorer is there. I have read other posts that suggest Bitdefender will not support context menu scan from any other explorer. First…
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Free Upgrade
I had an email to unlock my free upgrade. Although it is free it is asking me for my credit card details so I am thinking it is spam even though it looks very genuine.
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VBS Scripts for automation are Blocked by Default
My VBS scripts for automation are blocked. This is a very poor type of detection. When does the advanced heuristics implementation kicks in? ALL malware scanners returned safe results: Can't post virustotal links because I'm not "around for a little while."
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Backup Bitdefender Settings (VERY OLD IDEA, BUT NEVER IMPLEMENTED)
It would be VERY, VERY, VERY nice to have an option to backup/export ALL Bitdefender settings. When you have to reïnstall your OS, it would be VERY, VERY, VERY nice to have an option to restore your settings of Bitdefender ! I now make screenshots of every settings page of BD to restore it by hand ... Takes forever to…
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VPN will disconnect randomly
Since the improved Bitdefender VPN rollout, VPN will disconnect at random on my Windows 10 laptop. The Windows install is patched to current levels. Bitdefender AV is updated to most current levels. My ISP is not dropping connections. Sometimes, if I click on 'Connect' in VPN, it will reconnect, but most times, it will…
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BD Mobile Security: Scam Alert And Anti-Theft Both Turned Off. Any Help?
Hello everyone, I just wanted to inform you that both Scam Alert and Anti-Theft in the BD Mobile Security App were found disabled on not just my phone but also my mother's for no reason when turning the phone off and back on (since yesterday so version 3.3.234.2411 might be the culprit I guess because that update happened…
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Windows 10 Devices Randomly Hang When Signing Out
Hi all We've recently enrolled our fleet of Windows 10 devices (approx. 400 machines) onto BitDefender GravityZone. Since doing so, randomly throughout the day, if a user signs out of a PC, the PC will stay on the blue signing out screen until it's been manually buttoned off, the same is true if a user shuts down the PC.…
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How do I disable Bitdefender Shield for a specific web site?
Good day, I need to work on a very high-resource web application from my laptop. This is a trusted application that is safe. The problem is that it takes a very long time to load when I log into the site. If I disable Bitdefender Shield, login is very quick, almost instantaneous. I have added the website as an exception to…
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Bitdefender with Visual Studio
Currently Bitdefender performance is killing Visual Studio when debugging software. 10-15 mins to start up an application with CPU usage sometimes peaking at 30%. Is this expected behaviour? Does it improve over time?
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SkyGo
Bitdefender no longer allows me to reinstall SkyGo App on my Windows 11 PC, identifying it as malware.
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Hello, I have Bell IPTV i must deactivate VPN to watch a channel live on my computer how to fix?
I tried the split tunneling and added the url to by passe the vpn, I used the same location where iam located, nothing works other than disconnecting vpn. Is there another options that I missed out? I use fire stick in the living room and my computer in my office.
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Bitdefender VPN - Error Code 1(HydraKilled)
My VPN has stopped working again, this new version with the interactive map is not fit for purpose, it commonly fails to connect, disconnects for no reason on multiple PC's I have running windows 10 or 11..... the old version without the map was brilliant. Today I have the above error, I can't find any info on this error…
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VPN CONNECTION PROBLEMS
I have been battling the connection problem for a little over two weeks now and can't figure out if it is my inability to get a windows update that has been a problem now for almost two MONTHS OE if it is due to another problem I am having between my internet provider {Windstream} and my Google Chrome application. I do…
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Possible External Connection
Hi all, I noticed some slow network speed with my wifi on windows 11 system. Upon checking I found one connection for WAN miniport getting connected automatically. But I m using only wifi no other source. Whenever I delete this next time I browse it shows up again. Can anyone help if this is some kind of data mining or…
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How to upgrade from Bitdefender Ultimate Security home to GravityZone Small Business Security
Started off with just a few computers but now reaching over 10. I could not find any info on how to upgrade on the website, does cancelling Bitdefender Ultimate Security home and purchasing GravityZone Small Business Security involves having to uninstall and reinstall all devices? not even sure if GravityZone Small…
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Why is my screen occasionally dimming/flashing, similar to how a screen capture does?
My macpro (M1, Sonoma 14.5) screen occasionally dims/flashes similar to how a screen capture tool does. I've checked the Accessibility settings and the "Flash the screen when an alert sound occurs" is OFF. It could be something innocuous, but it also could be a screen shot capture function of MS Teams, or a virus or…
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Renewed my account but still NOT activated
I have renewed my subscription, entered my activation code and still asking me to renew, why? see below
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BitDefender Password Manager
I have 3 devices using bitdefender right now. If I install Password Manager will the other person's desktop be able to see my passwords and/or manipulate my passwords from their desktop? Best Regards Bob
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Epic Games Launcher and Fortnite not working with the new Bitdefender Parental Control
Both "EpicGamesLauncher" and "Fortnite" has been added to the content filter and set as "Allowed". I also added allowed exceptions for "launcher.store.epicgames.com" and "egs-platform-service.store.epicgames.com" from the "Prevented content access" list on my sons dashboard in Bitdefender Central. There are no blocked…
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Bitdefender Internet Security - Windows 11 - Exclude VPN
Greetings! Please advise how do I exclude a VPN in Bitdefender Internet Security. Regards
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code 9
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I have a error code 9
I have an error code 9 and my VPN does not want to connect, the firewall is not blocking it and I have reset the DNS and there are no other active VPNs on my PC is there any advice?
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After Bitdefender does an update, apps stop responding
I keep looking for answers to this but only seem to find general answers, not answers to this only happens after a Bitdefender update. My Win11 laptop works perfectley fine with Bitdefender: Total Security until Bitdefender does an update and reboots my laptop. Then many apps take minutes to open, some don't open at all…
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Bitdefender doesn't allow me install SKYGO identifying it as a malware
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Bitdefender Total Security - Utilities
My Bitdefender Utilities are not working when I click on the Optimize button. I have tried going through Administrator but that does not work. I have uninstalled and reinstalled the programme. That did not work. Can you please assist. Thank you. Carol
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Bitdefender Linux Version
Does anyone think that Bitdefender will come back out with the Linux version for Home Users? I may be switching from Windows to Linux soon and would still love to use my subscription for Linux Mint. I know they no longer have the Home User Version and only for the enterprise. I do hope they come back out with the Home User…
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Bitdefender mobile security, app anomaly scans false detection?
Good day, I have this new problem again this app anomaly features, has detected 1 app. I don't know which app has been detected but I tried going to the reports section, and find and review all the past detection. and I didn't seen any malware detection and app anomaly detection history in it so any thoughts in it? Also…