Today we'd like to celebrate our valued employees. Their daily efforts make up the backbone of CXL and we couldn't be more thankful. 😊🌟 To all of you, a very happy employee appreciation day. To many more years of collaboration and succes! 🎉🤝 #BeHappy #EmployeeAppreciationDay
CXL - Customer Experience Leaders
Business Consulting and Services
Sint Truiden, Limburg 2,746 followers
Where Innovation meets Impact
About us
To ignite unparalleled customer journeys through innovative solutions, empathy-driven interactions, and agile orchestration. We aim to redefine the concept of customer engagement, one exceptional experience at a time.
- Website
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https://www.customerxleaders.com/
External link for CXL - Customer Experience Leaders
- Industry
- Business Consulting and Services
- Company size
- 201-500 employees
- Headquarters
- Sint Truiden, Limburg
- Type
- Privately Held
- Founded
- 2009
- Specialties
- Customer Care, Customer Retention, Sales & appointment settings, Multi Channel, Automation, Artificial Intelligence, and Digital
Locations
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Primary
Tiensesteenweg 168 - Blok C - Bus 401
Sint Truiden, Limburg 3800, BE
Employees at CXL - Customer Experience Leaders
Updates
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This week CXL is honoring the 100th anniversary of Football club STVV ! 🍾 🎂 We’re happy call their stadium our ‘home’ ever since our journey started, almost 15 years ago! Check out these slides to learn more about our favorite team:
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CXL - Customer Experience Leaders reposted this
Altijd tof om zo een gemotiveerd team als bij CXL - Customer Experience Leaders vooruit te helpen in het verder optimaliseren van hun dagdagelijkse werking! Thx, Gwendoline Cops, David Collin, Didier Bessemans!
📢 Het is weer zondag, dat betekent dat het weer tijd is voor ons #ProjectVanDeWeek. Deze week blikken we terug op het Autotask-project bij onze klant CXL - Customer Experience Leaders . 💬 Over CXL: CXL is een contactcenter dat gespecialiseerd is in (in- en outbound) customer care en sales. Verder kun je het bedrijf ook inschakelen voor sociale media-, chat- en administratieve activiteiten. 🎫 Over het project: CXL is al jaren klant bij AppSys. De afgelopen tijd gaven ze aan dat ze beperkingen ervaarden met hun ticketsysteem. Daarop stelden we bij AppSys de software van Autotask PSA voor. Één van onze consultants gaf hen een demo en al snel werd duidelijk dat Autotask antwoord bood op de problemen die ze met hun vorige ticketsysteem ervaarden. De voorbije weken zijn we bezig geweest met de uitwerking van het project. Hiervoor zorgden we voor een vlotte omschakeling van het oude systeem naar Autotask. Daarnaast kozen we ook voor een opleiding-on-the-go-approach zodat de interne key users zelfstandig flows kunnen inrichten en ze ook verder kunnen uitbreiden. De oplossing in het kort: ▶ In kaart brengen van de pijnpunten ▶ Huidige bedrijfsprocessen bijsturen/aanpassen ▶ Omschakeling van oude systeem naar Autotask ▶ Opleiding key users ▶ Ondersteuning Voordelen: ✔ Beter overzicht en inzicht ✔ Meer efficiëntie ✔Automatisatie ✔ Meer mogelijkheden #AppSys #AppSysICTGroup #ITpartner
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We are thrilled to announce that for the past few months, we've started an incredible journey of collaboration between CXL and the Royal Belgian Football Association! ⚽🤝 At CXL, we're passionate about driving customer success and building strong partnerships, and teaming up with the Royal Belgian Football Association has been a testament to that commitment. Together, we're paving the way for impactful initiatives that will elevate the fan experience to a new level. #CXL #RoyalBelgianFootballAssociation #Collaboration #CustomerSuccess #Partnership #Innovation
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CXL - Customer Experience Leaders reposted this
Excitement fills the air as we introduce our new website to the world, www.innovate2connect.com, a gateway to a future where innovation takes center stage, and partnerships knows no boundaries! 🌐✨ At Innovate2Connect (I2C), we are architects of the extraordinary, and our new website stands as a testament to our commitment to redefining what's possible. Start your journey of innovation with us at www.innovate2connect.com, and together, we will redefine the possibilities of tomorrow! 💡🚀
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We are thrilled to announce the launch of our brand-new website, www.customerxleaders.com! 🌟 At CXL, we firmly believe in the transformative power of exceptional customer experiences, and so this website is designed to be your go-to resource for our services, job openings, success stories, and innovations in the ever-evolving world of customer experience! Visit www.customerxleaders.com today and be part of the Customer Experience Revolution! 💻✨
CXL - CustomerXLeaders
https://www.customerxleaders.com
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🎉 Empowering Startpeople Sales Excellence by CXL! 🎉 Yesterday, CXL was buzzing with energy as we hosted a dynamic Sales Day for Start People België ! It was a day dedicated to honing skills, sharing insights, and fostering a spirit of growth and achievement. Thank you to everyone who contributed to this event's success. Your enthusiasm and participation made this day truly exceptional. #Startpeople #SalesExcellence #CXL
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CXL - Customer Experience Leaders reposted this
🚀 Elevate Debt Collections Through AI-Powered VoiceBots 🤖 Debt collections can be a challenging terrain for businesses, but there's a game-changing solution on the horizon: AI-Powered VoiceBots. At CXL, we're excited to offer this innovative technology to companies looking to revolutionize their debt collection efforts. 🌟 Advantages of AI-Powered VoiceBots: 1️⃣ Accelerated Efficiency & Uniformity: Perform multiple calls concurrently, ensuring timely reminders to debtors. Boost the chances of swift debt recovery. 2️⃣ Tailored Customer Engagement: Customize interactions based on historical data, improving debt settlement rates. Make each call more resonant and effective. 3️⃣ Significant Cost Savings: Reduce operational costs by automating collection calls. Allocate human resources to more strategic roles. 4️⃣ Optimal Resource Utilization: Free up valuable resources for revenue-generating tasks. Streamline your operations for maximum productivity. 5️⃣ Insightful Analytics & Data: Gain real-time insights into debtor behavior and response patterns. Enhance your debt collection strategies based on data-driven decisions. 6️⃣ Augmented Debtor Satisfaction: Communicate with debtors at their convenience. Address queries and concerns promptly for improved relationships. 7️⃣ Compliance & Regulations: Ensure all communications align with legal standards. Safeguard your business against potential legal issues. Embrace AI-Powered VoiceBots for debt collections, and you'll invest in efficiency, cost-reduction, and intelligent debt recovery processes. Elevate your debt collection game by integrating this technology into your operations, ultimately strengthening your bottom line. Ready to unlock the full potential of AI in debt collections? Contact us at CXL, and let's transform the way you recover outstanding debts. 💼 #DebtCollections #AI #VoiceBots #Efficiency #CXLInnovations
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🚀 Elevate Debt Collections Through AI-Powered VoiceBots 🤖 Debt collections can be a challenging terrain for businesses, but there's a game-changing solution on the horizon: AI-Powered VoiceBots. At CXL, we're excited to offer this innovative technology to companies looking to revolutionize their debt collection efforts. 🌟 Advantages of AI-Powered VoiceBots: 1️⃣ Accelerated Efficiency & Uniformity: Perform multiple calls concurrently, ensuring timely reminders to debtors. Boost the chances of swift debt recovery. 2️⃣ Tailored Customer Engagement: Customize interactions based on historical data, improving debt settlement rates. Make each call more resonant and effective. 3️⃣ Significant Cost Savings: Reduce operational costs by automating collection calls. Allocate human resources to more strategic roles. 4️⃣ Optimal Resource Utilization: Free up valuable resources for revenue-generating tasks. Streamline your operations for maximum productivity. 5️⃣ Insightful Analytics & Data: Gain real-time insights into debtor behavior and response patterns. Enhance your debt collection strategies based on data-driven decisions. 6️⃣ Augmented Debtor Satisfaction: Communicate with debtors at their convenience. Address queries and concerns promptly for improved relationships. 7️⃣ Compliance & Regulations: Ensure all communications align with legal standards. Safeguard your business against potential legal issues. Embrace AI-Powered VoiceBots for debt collections, and you'll invest in efficiency, cost-reduction, and intelligent debt recovery processes. Elevate your debt collection game by integrating this technology into your operations, ultimately strengthening your bottom line. Ready to unlock the full potential of AI in debt collections? Contact us at CXL, and let's transform the way you recover outstanding debts. 💼 #DebtCollections #AI #VoiceBots #Efficiency #CXLInnovations