Customer Support

Get help on any problems regarding the purchase, payment, registration, download, installation, usage and upgrade of our products and find the fastest way to connect with Android-File-Transfer.com Support Team.

If you have any questions or problems about our products, follow the steps below:

1. Make sure that you are using the latest version of our product.

2. Please read the user guides and tutorials before asking for the technical support.

3. Contact us, if your problems cannot be solved yet. We will reply you within 48 hours.


Order Lookup

Order from SWREG: https://www.mycommerce.com/order-search
Order from MyCommerce: https://admin.mycommerce.com/app/cs/lookup
Order from Avangate: https://secure.avangate.com/myaccount/order_lookup/

Visit the link according to the payment platform that was used when ordering. You will be asked to provide the email address that was used at the time of order and either the last 5 digits of your credit card or your order ID to view detailed information about your order online.


Self-Help Support to solve common problems

In this website, you can easily search, find and browse hundreds of FAQ (Frequently Asked Questions), user guides, articles, tutorials, tips and how-tos on our products and services. This is the easiest and fastest way to find the solutions of your problems and it is highly recommended.

Contact our Customer Support Team

If you still cannot find solutions to your problems, you are welcome to contact our Customer Support Team through the Contact Form below. Our technical experts will replay you within 48 hours. In addition, your feedback, advice, suggestions, bug reports and ideas on our products will be highly appreciated. And if your ideas are finally adopted, we will send you a little gift to express our thanks.


Contact Form

Please feel free to contact us using the following form.